Welcome to Our Support Center.

We are here well prepared to provide you the best product and top-ranking support service. Questions and problems regarding our company, the product, tutorial or payment could directly be found here. If you still couldn't, please feel free to contact our support team.

Sales Support

• >> How long will I receive my keycode after the purchase?

  Once your order has been validated, our system will automatically send the registration info to your e-mail instantly (within 1 business day). If you did not receive it on time, perhaps it has been tagged as a spam or it's because of the delay of Internet of system glitches.

• >> Retrieve the key code if you're encountering one of the following problems:

  The key code of the product you purchased is lost.

  You already purchased the program, but didn't receive the key code.

  The key code becomes invalid after you purchased the software.

Products FAQ

• >> How to update the product you have purchased to the newest version free?

  First open the product page to download the program. You can find the product page in the program via Help menu->Visit Product.

  After you download the new program. Just double click to install it.

  After the installation, use the User Name and Registration Code to register it again. So please make sure to preserve your purchase information(including Order ID and Registration Code) well once you get them.

Contact

In case you are experiencing problems with our software and you need a direct contact with iSuper PDF team member. For more contact details, please visit our Contact page.